Privacy Policy

Faith Family Church is deeply committed to safeguarding your privacy. This policy outlines our procedures for the collection, utilization, storage, disclosure, and de-identification of your personal information.

Types of Information We Collect

We gather various forms of personal information, including:

– Contact details (such as name, address, phone numbers, and email)
– Educational qualifications
– Details of any complaints
– Donation history
– Credit card and/or bank account information

We also collect sensitive information, which may encompass records of communications between us. This could involve information provided by you or collected from other sources. Sensitive information includes, but is not limited to:

– Professional and practice details
– Health-related information
– Religious information (attendance, denominational details)
– Personal credit card data
– Any unique or personal data obtained from or about you

Purpose of Collecting Private Information

Faith Family Church is a non-profit organization dedicated to sharing the Gospel message in the United States and globally. Our mission involves various endeavors to introduce Christian services to communities in need of a nurturing, caring local church. This includes establishing new church campuses, hosting services and conferences, distributing resources, enhancing our youth programs, and participating in local and international aid initiatives to assist individuals with pressing needs from diverse cultures and nations.

We collect information to effectively communicate, introduce our organization, share the Gospel, provide Christian services, and inform individuals about our activities. We solely utilize this information to advance our objectives and purposes.

Additionally, we may use your information for the following purposes:

– Fulfilling the immediate reason for which it was provided (e.g., processing requests, payments, registrations, subscriptions)
– Maintaining contact to report on our work and encourage awareness
– Other purposes directly linked to our work with your consent as required by law

We do not rent, sell, or trade your information. Normally, we disclose personal information to parties assisting us in managing our technology systems. In certain cases, legal obligations might necessitate sharing information with government bodies. We ensure that these organizations are bound by confidentiality and privacy obligations when handling your data.

We may also share non-personal, non-sensitive, and de-identified information with research entities.

Information Collection Methods

We gather information directly from you or through third parties, whether formally or informally. If information collected from third parties isn’t personal information contained in a Commonwealth record, we will comply with legal requirements to destroy or de-identify it.

We collect personal information from supporters, donors, volunteers, employees, contractors, and event attendees through various channels:

– In-person interactions
– Online platforms, including our website and surveys
– Social media communication
– Phone conversations
– Voice or image recordings
– During service delivery at our facilities
– Through forms and written/electronic correspondence

Use of Your Information

We solely use your personal and sensitive information for the purposes mentioned above or as permitted by law. We will not disclose this information to affiliates or third parties without your consent.

Accessing and Correcting Your Information

You have the right to access your information by contacting us. We may decline access if it infringes on someone else’s privacy. To ensure your identity, we may request identification, and in some cases, a reasonable fee might be applicable.

For inquiries about this privacy policy or accessing your information, contact us at: info@myffc.com. We aim to respond within 28 days and provide an explanation if we’re unable to fulfill your request.

Complaints Regarding Privacy Breaches

If you’re concerned about our handling of your personal information, follow these steps:

– Contact us at info@myffc.com
– Provide details about your complaint and its reasons

Securing Your Information

We take reasonable steps to secure the personal and sensitive information we hold, preventing loss, misuse, unauthorized access, or disclosure. Our IT systems adhere to security standards and are accessible only by authorized personnel.

Our policy includes:

– Permanently de-identifying personal information where feasible
– Destroying information when no longer legally or operationally required

Anonymity

You have the right to be anonymous if lawful and practical. While we strive to accommodate anonymous requests, it may hinder effective communication. We will notify you if anonymity is impractical.

Health Information

As part of our services, we may collect health information with your consent to determine eligibility for specific initiatives. We’ll explain how this information is used and disclosed. Health information from third parties will also be explained and used as permitted by law.

Cookies and Links to Other Websites

Cookies: When you visit our website, your browser supplies data such as your IP address, operating system, visit details, and accessed resources. This data is used solely for compiling statistical website usage information. Adjust your browser settings to disable cookies if preferred.

Links to Other Websites: Our website may contain links to third-party websites. Our privacy policy doesn’t apply to external links or other websites. Read the privacy policies of linked websites, as their operators may collect personal information.

For any concerns or inquiries about this policy, please contact us at info@myffc.com.